TERMS & CONDITIONS

Last Updated: 11/11/2025

Welcome to Top Tier Carts (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, or purchasing products from us, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, submitting information, contacting us, or making a purchase, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our website and services.

2. Products & Services

Top Tier Carts provides electric carts, accessories, customizations, and maintenance services.
All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

3. Pricing & Payments

All prices on our website are listed in U.S. dollars and subject to applicable taxes and fees.
We accept various forms of payment, including credit/debit cards and financing options (when available).

Payment must be received in full before products or services are delivered unless otherwise agreed in writing.

4. Warranty

Products sold by Top Tier Carts may include manufacturer warranties or optional extended warranties purchased separately.
Warranty coverage terms are provided separately and supersede any general statements here.

Modifications performed by the customer or third parties may void warranty coverage.

5. Shipping, Delivery & Lead Times

Delivery times provided by us are estimates only and may vary.
We are not responsible for delays outside our control, including shipping carrier delays, backorders, or supply-chain issues.

6. Returns & Cancellations

All return or cancellation requests must be submitted in writing.
Custom orders, special-order parts, and modified products may be non-refundable.
Fees may apply depending on the stage of production or delivery.

7. Customer Responsibilities

Customers must operate carts in compliance with state and local laws.
Any performance modifications performed at the customer’s request may impact compliance with Florida or other state regulations, and the customer assumes full responsibility for such modifications.

8. SMS/TEXT MESSAGE POLICY

By submitting your phone number on our website, over the phone, verbally, in-store, or during checkout, you agree to receive SMS/text messages from Top Tier Carts. This includes:

Order updates
Service reminders
Appointment confirmations
Promotional offers
Customer service communications

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://www.toptiercarts.com/.
Visit [Privacy Policy URL] for privacy policy and [Terms URL] for Terms of Service.

8.1 Consent

By providing your phone number, you consent to receive automated text messages. Consent is not required to make a purchase.

8.2 Message Frequency

Message frequency may vary based on your interactions with us.
Standard message and data rates from your mobile carrier may apply.

8.3 Opt-Out

You may opt out at any time by texting STOP to any message we send.
You may also request removal by contacting us at:
(239) 771-9356 or info@toptiercarts.com

Once you opt out, you will no longer receive SMS messages unless you re-subscribe.

8.4 Support

For help, text HELP or contact customer support at the number above.

8.5 Data Privacy

Your phone number and communication data are stored securely and are never sold or shared with third parties except as required to deliver messaging services.
See our Privacy Policy for more details on data handling.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, store, and use your information.
(If you need, I can create one to match this policy.)

10. Limitation of Liability

Top Tier Carts is not liable for damages arising from improper use, unauthorized modifications, or misuse of any product.
We are not responsible for indirect, incidental, or consequential damages.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida.
Any disputes will be resolved in Florida courts.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated date.

13. Contact Us

Top Tier Carts
43016 Boardwalk Loop
Punta Gorda, FL 33982
Phone: (239) 771-9356
Website: TopTierCarts.com